Can I give people access to historical data without allowing them to order?
This page applies to Harlequin v13.1r0 and later; both Harlequin Core and Harlequin MultiRIP.
Yes, the Harlequin LDK Ordering system currently has four roles for OEM logins, and each user may have any one or more:
Orderer | Can submit new orders. Please ensure that all of your staff with Orderer status have the right to place orders on your behalf. |
Viewer | Can read and search within your historical orders. |
Support | Can view the details of any specific license by entering a Product Key or Protection Key ID. |
Emergency License | Can order part numbers explicitly tagged as emergency licenses. For more information see Is there a faster way to get my customer up and running again? |